Contact us
Reach the editorial desk
One desk handles corrections, property submissions, and reader correspondence.
Contact us
Reach the editorial desk
One desk handles corrections, property submissions, and reader correspondence.
- Email address[email protected]
- Response windowThree working days
- Region coveredThe Bahamas, Aruba, and Puerto Rico
Your message
Reader questions
Frequently asked
How often are reviews updated?
We revisit a listing after a refurbishment, an ownership change, or a run of reader feedback that contradicts the current score.
Can I suggest a correction?
Send the property name and the specific error to [email protected]. We verify every report and update the page when it stands up.
Why is my hotel not listed?
This edition covers the Bahamas, Aruba, and Puerto Rico only. A property is listed once our editors have completed a full assessment against all six criteria.
What does the score actually mean?
Scores rank properties against each other within the Bahamas, Aruba, and Puerto Rico. A lower number often signals a different purpose, not a worse stay.